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New Billing System Update

Harris County MUD 345 has recently implemented a new billing system.  All residents previously signed up for autopay and paperless billing will need to re-enroll in the new billing system. PLEASE NOTE:   ALL LATE FEES HAVE BEEN WAIVED THIS BILLING CYCLE TO ALLOW FOR RESIDENTS TO TRANSITION OVER TO THE NEW SYSTEM

For those who were previously set up on auto-pay in the old payment system, you should have received an email sent in early November with instructions to sign up for the new system.  If you have already created your account in the new billing system and/or received notice of non-payment, please log in to ensure you do not have an outstanding balance. If you are set up for auto-pay in the new system and still have a balance, you will need to make this month’s payment manually in the payment system.  Going forward, the auto-pay process should initiate payment beginning in the next billing cycle.

If you have not yet created an account in the new system and would like to do so, please read the email from donotreply-from-inframark@starnik.net sent on 11/14/25 with instructions to create your account on the online portal. This email provided an encrypted security code only via the “register now” link or on your bill.  Please note, your “register now” link is unique to your account and cannot be shared for others to enroll.  If you did not receive the email to sign up for your new account, please visit  https://inframark.starnik.net .  You will need the security code that can be found at the top right of your most recent water bill.

Click Here https://inframark.starnik.net

If you mail your bill payment in, no further action is required.  However, please note the P.O. Box designated to receive water bill payments has changed. The new address will be included on the payment coupon at the bottom of your bill.

Any residents who have questions or need assistance with the new billing process are encouraged to call Inframark at 832-467-1599 for assistance.